Privacy Policy

Mahalakshmi Netralaya we are committed to protecting your privacy. This Privacy Policy explains how your personal and medical information is collected, used, and disclosed by the Mahalakshmi Netralaya application.
This Privacy Policy applies to our website and our mobile application. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect information to provide better eye care services to our patients and users.
Personal Information: When you use our app to book appointments or register, we may collect personally identifiable information such as your name, phone number, email address, and age.
Health & Sensitive Data: To facilitate your treatment, we may collect sensitive health information, including:
Medical history and current eye symptoms.
Prescription details (glasses or contact lenses).
Images (if you upload photos of your eye condition or previous medical reports).
Device Information: We may collect information about your mobile device, including the hardware model, operating system version, and unique device identifiers to ensure the app functions correctly.
2. How We Use Your Information
We use the information we collect strictly for medical and operational purposes, including:
Appointment Management: To schedule, confirm, or reschedule your visits to Dr. Akash Mahore or other specialists at our hospital.
Medical Records: To maintain a digital history of your eye health for better diagnosis and treatment.
Communication: To send appointment reminders, eyewear collection notifications, or post-operative care instructions.
App Functionality: To allow you to view your prescriptions and download medical reports.
3. App Permissions
Our app may request access to certain features on your device to function properly:
Internet/Network: Required to connect to our hospital servers for booking and retrieving data.
Camera: Required if you choose to upload photos of prescriptions or eye conditions for online consultation.
Storage (Read/Write): Required to download and save your eye examination reports or invoices to your device.
4. Data Sharing and Disclosure
We treat your health data with the utmost confidentiality.
We do not sell your personal or medical data to third-party advertisers.
We may share data with trusted third-party service providers (such as secure cloud hosting or SMS gateways) solely to perform tasks on our behalf. They are obligated not to disclose or use the information for any other purpose.
We may disclose information if required by law or to protect the rights and safety of Mahalakshmi Netralaya and its patients.
5. Data Security
We value your trust in providing us your Personal and Health Information. We implement commercially acceptable security measures to protect your data from unauthorized access. However, please remember that no method of transmission over the internet is 100% secure.
6. Children's Privacy
While we treat pediatric patients, our App is not intended for direct use by children under the age of 13 without parental supervision. We do not knowingly collect personal identifiable information directly from children under 13 online.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Hospital Name: Mahalakshmi Netralaya
Email: akashmahore111@gmail.com